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We are sure that you will be happy with the items you order on moresewing.co.uk, but if for any reason you are not entirely satisfied we have a simple free returns process.
What you need to do:
Return your items to us within 14 days of receipt.
Email us at [email protected] and we will email you a returns label.
Repackage your unused items, in their original packaging where applicable.
Print the returns label, attach it to the package and return it to us. We suggest you request proof of postage where possible in case of any issues. We can only give a refund when the goods have been received by us.
On satisfactory return of the goods, we will aim to process a refund of the purchase price, excluding any postage or packaging charges, within 5 working days. NOTE – if the product returned is not in fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item. This does not affect your statutory rights.
If you have any questions about returning an order, please email us at [email protected]