Where Do You Deliver
We deliver to the UK and a number of countries at the present time. We will be adding more shipping destinations over time.
How Much Do You Charge For Delivery To The UK
Royal Mail 2nd Class
For orders under £20 there is a delivery charge of £2.99 no matter how many items you order.
For orders over £20 delivery is FREE.
NOTE – This is a non-tracked, non-signed for service. We aim to despatch all orders placed by 2pm on the same day. 95% of deliveries sent 2nd class arrive within 2-3 working days (excluding the day of despatch) but this is not guaranteed. Please allow 15 working days for delivery before contacting us regarding your parcel not arriving.
International order costs can vary due to the weight and size of an order. The shipping cost you are initially charged is based on the average cost of shipping to your region via the Royal Mail tracked post option (if this is not available we will let you know).
If the actual cost is lower we will refund the difference
If the actual cost is higher we will notify you of the increase – at this point you may cancel your order if you wish.
We reserve the right to send your order in more than one parcel if this reduces the cost of the postage overall.
Please note that there may be additional customs and import charges when your order arrives in your country.
Estimated international delivery charges:
Charge: £12 per delivery address
Rest of the World
Charge: £17 per delivery address
Shipping is free to Europe on fabric orders over the value of £200.
Shipping is free to the Rest of the World on fabric orders over £250.
Sewing Machines & Overlockers
Delivery is free on sewing machines and overlockers to most parts of the UK mainland.
Customers in the UK Islands, Northern Ireland and some Scottish counties should contact us first before ordering to check on our ability to deliver and if any extra delivery charges may apply.
Delivery should be within 7-10 days but this is not guaranteed, If we believe that there may be a delay in delivery we will contact you.
All Delivery Aims are estimates supplied by Royal Mail. They do not guarantee your goods will arrive in this time period and we cannot be held responsible for late deliveries.
We reserve the right to send your order on a tracked and/or signed for service regardless of the delivery option you have chosen should we feel this necessary.
We reserve the right to send your order in multiple parcels, should we not be able to send your order in one parcel due to Royal Mail restrictions on weight and parcel size.
We aim to honour orders placed on our site but please note that we only accept an order once the goods have been delivered to the customer. The processing of a payment and acknowledgement of an order does not constitute a legally binding contract.
We further reserve the right to cancel an order if we believe any offers/discounts are being abused by a customer.