Our Returns We want to keep our returns and refunds policy as simple as possible! If you are not 100% satisfied with your purchase, you can return it to us and get a full refund. You can return a product for up to 14 days from the date you purchased it. Any product you return must be in the same condition as you received it and in the original packaging. The refund will excludes posting costs. We recommend that you get a certificate of posting as we cannot accept liability for returns lost in the post In the unlikely event that you received an item that is faulty or damaged, please contact us by email within 2 working days of receiving and we can arrange for a replacement or a refund.